Returns

All items Returns are accepted within 14 days of delivery. Approved returns are refunded to your original payment method.

Swim & Intimates For hygiene reasons, these can only be returned with the hygiene liner and original tags still attached and intact.

Final Sale Gift cards and items marked final sale are non-returnable. An exception is made only if the item arrives faulty or damaged.

To be accepted for return, all items must be:

• Unworn and unaltered
• Unwashed and free from scent, makeup, or marks
• Original tags attached
• Returned in original packaging

Items that do not meet these conditions cannot be accepted for return.

1. Email us with your order number and the item(s) you'd like to return.
2. We'll confirm the next steps and the return address.
3. Pack your item securely with your order number included.

Once your return is received and inspected, we'll notify you of the approval status by email.

Approved refunds are issued to your original payment method within 5–10 business days. Timing may vary depending on your bank or provider.

Original shipping costs are non-refundable, and return shipping is your responsibility unless the item arrived damaged, defective, or incorrect.

The fastest way to get the size or item you want is to return the original item and place a new order once your return is accepted.

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photographs of the issue.

We will arrange a replacement or refund at no additional cost to you.

The following items are not eligible for return or exchange:

• Gift cards
• Final sale items (unless faulty)
• Swimwear and intimates without the hygiene liner in place
• Items without original tags or packaging
• Items showing signs of wear, wash, or alteration